Returns & Cancellations
Napa Valley Distillery is unable to accept returns except under special circumstances or where the product is damaged or flawed. We are also unable to accept return of product that was damaged due to adverse weather conditions during shipment, or that is ordered in error. In the case of a damaged or flawed product, please send an email to Napa Valley Distillery at firstname.lastname@example.org to arrange for the return. All returns must be unopened and in original package. Once returned, you will receive a credit on your account for future purchases in our online store*.
If the original shipment was damaged or flawed you will receive a full refund, including shipping and handling charges.
*Shipping and handling are non-refundable and there is a $15 restocking fee.